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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
EventStorming on a long working surface: colored event cards form a business flow, friction points are marked, and a boundary separates different areas of responsibility.
Domain Modeling
EventStorming
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views.
Complexitydifferent
MediumHighMedium
Timedifferent
1-4 Wochen0.5-2 Tage2-8 h
Participantsdifferent
3-10 Kunden6-125-12
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksService Blueprint, Fail Points, Ownership MapEvent Timeline, Ubiquitous Language, Boundaries, Open Questions
Tagsno overlap
MVPValidationServiceDiscovery
Service designOperationsJourneyBlueprint
Domain-Driven DesignEventsDiscoveryWorkshop
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
A paper-based illustration representing Event Modeling with its core stages and visible working result.
Knowledge Modeling
Event Modeling
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of Experiment Canvas with a method-specific labelled workspace.
Product Discovery
Experiment Canvas