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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Affinity Estimation.
Agile
Affinity Estimation
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When many tasks need to be classified quickly, it sorts them by perceived effort and similarity. It reduces the effort of fine-grained estimation for large volumes.
Complexitysame
MediumMediumMedium
Timedifferent
1-4 Wochen2-4 h30-90 min
Participantsdifferent
3-10 Kunden4-103-12
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksJourney Map, Pain-point List, Opportunity BacklogAffinity Size Map, Grouped Estimates, Unclear Items
Tagsno overlap
MVPValidationServiceDiscovery
JourneyServiceService design
EstimationBacklogRelative sizing
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of a horizontal story map with an activity backbone, task cards below it and a cross-map release line.
Product Discovery
User Story Mapping
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of Experiment Canvas with a method-specific labelled workspace.
Product Discovery
Experiment Canvas