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Criterion
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Purposedifferent
CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.
Complexitydifferent
MediumMediumHigh
Timedifferent
45-90 minAs needed0.5-3 Tage
Participantsdifferent
3-84-155-15
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop
Outputdifferent
CATWOE Canvas, Root Definition, Stakeholder Perspectives, ConstraintsIncident Log, Action Tracker, Stakeholder UpdatesRich Picture, Root Definitions, Conceptual Models, Change Agenda
Tagsno overlap
Systems thinkingFramingStakeholders
IncidentOperationsReliability
Soft systemsComplexitySensemakingSystems thinking
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Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop