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| Criterion |  Systems Thinking CATWOE Analysis |  UX Research Contextual Inquiry |
|---|---|---|
Purposedifferent | CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way. | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. |
Complexitysame | Medium | Medium |
Timedifferent | 45-90 min | 1-3 Wochen |
Participantsdifferent | 3-8 | 4-12 Beobachtungen |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | CATWOE Canvas, Root Definition, Stakeholder Perspectives, Constraints | Field Notes, Workflow Insights, Pain Points |
Tagsno overlap | Systems thinkingFramingStakeholders | UX researchObservationContext |
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