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Criterion
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Purposedifferent
After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.
Complexitydifferent
MediumHighMedium
Timedifferent
30-90 min0.5-3 Tage1-3 h
Participantsdifferent
3-125-151-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + async
Outputdifferent
Postmortem Doc, Action Items, TimelineRich Picture, Root Definitions, Conceptual Models, Change AgendaArgument Map, Evidence Gaps, Decision Rationale
Tagsno overlap
Site Reliability EngineeringIncidentLearningReliability
Soft systemsComplexitySensemakingSystems thinking
SensemakingDecisionRationale
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Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Paper illustration of an IBIS map with issues, positions and arguments
Knowledge Modeling
IBIS
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Incident Timeline Analysis.
DevOps
Incident Timeline Analysis