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| Criterion |  DevOps Blameless Postmortem |  Systems Thinking Soft Systems Methodology |  Operations A3 Problem Solving |
|---|---|---|---|
Purposedifferent | After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures. | Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. |
Complexitydifferent | Medium | High | Medium |
Timedifferent | 30-90 min | 0.5-3 Tage | 45-90 min |
Participantsdifferent | 3-12 | 5-15 | 2-5 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Postmortem Doc, Action Items, Timeline | Rich Picture, Root Definitions, Conceptual Models, Change Agenda | A3 Report, Action Plan, Root Cause Analysis |
Tagsno overlap | Site Reliability EngineeringIncidentLearningReliability | Soft systemsComplexitySensemakingSystems thinking | LeanProblem solvingCoachingOperations |
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