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Criterion
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
A paper-based illustration representing C4 Model with its core stages and visible working result.
Architecture
C4 Model
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.The C4 Model makes a system legible across several resolution levels, from context down to code. It suits situations where different audiences need to understand the same architecture from different altitudes.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumLowMedium
Timedifferent
30-90 min1-4 h45-90 min
Participantsdifferent
3-121-52-5
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Postmortem Doc, Action Items, TimelineContext Diagram, Container Diagram, Component DiagramA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
Site Reliability EngineeringIncidentLearningReliability
ArchitectureCommunicationVisualization
LeanProblem solvingCoachingOperations
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Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Learning Review.
Operations
Learning Review
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review