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Criterion
Paper illustration for Affinity Estimation.
Agile
Affinity Estimation
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Purposedifferent
When many tasks need to be classified quickly, it sorts them by perceived effort and similarity. It reduces the effort of fine-grained estimation for large volumes.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.
Complexitydifferent
MediumHigh
Timedifferent
30-90 min0.5-2 Tage
Participantsdifferent
3-126-12
Formatsame
WorkshopWorkshop
Outputdifferent
Affinity Size Map, Grouped Estimates, Unclear ItemsService Blueprint, Fail Points, Ownership Map
Tagsno overlap
EstimationBacklogRelative sizing
Service designOperationsJourneyBlueprint
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping