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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitysame
LowLowLow
Timedifferent
20-45 min45-90 min30-120 min
Participantsdifferent
1-83-122-6
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesExpectation Map, Alignment Notes, AgreementsObservation Notes, Improvement Ideas
Tagsno overlap
ResponsibilityLeadershipTeam
AlignmentStakeholdersTeam
LeanObservationProcessOperations
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Methods with strong topical overlap with the current selection, not yet in the comparison.

A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Paper illustration for Kaizen Event.
Operations
Kaizen Event