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| Criterion |  Operations ABC Analysis |  UX Design Service Blueprinting |  Product Discovery Kano Model |
|---|---|---|---|
Purposedifferent | With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. |
Complexitydifferent | Low | High | Medium |
Timedifferent | 30-60 min | 0.5-2 Tage | 1-2 Tage |
Participantsdifferent | 1-5 | 6-12 | 10-50 |
Formatdifferent | Async | Workshop | Workshop + async |
Outputdifferent | ABC Classification, Focus Rules, Control List | Service Blueprint, Fail Points, Ownership Map | Kano Matrix, Feature Classes, Priority Themes |
Tagsno overlap | PrioritizationOperationsPortfolio | Service designOperationsJourneyBlueprint | SatisfactionPrioritizationCustomer |
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