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| Criterion | ![]() Operations ABC Analysis | ![]() UX Design Lean UX Canvas | ![]() UX Design Service Blueprinting |
|---|---|---|---|
Purposedifferent | With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention. | The Lean UX Canvas helps clarify user behavior, touchpoints, and concept decisions. It makes assumptions and desired outcomes visible and captures the result as a completed canvas, hypothesis list, and first experiment. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. |
Complexitydifferent | Low | Medium | High |
Timedifferent | 30-60 min | 2-3 h | 0.5-2 Tage |
Participantsdifferent | 1-5 | 3-8 | 6-12 |
Formatdifferent | Async | Workshop + async | Workshop |
Outputdifferent | ABC Classification, Focus Rules, Control List | Completed Lean UX Canvas, Hypothesis list, First experiment | Service Blueprint, Fail Points, Ownership Map |
Tagsno overlap | PrioritizationOperationsPortfolio | CanvasHypothesisOutcomesDiscovery | Service designOperationsJourneyBlueprint |
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