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Criterion
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Planning Poker.
Agile
Planning Poker
Purposedifferent
With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When estimates within the team diverge too much, it puts differing expectations on a common test bench. It separates rough complexity from unspoken assumptions.
Complexitydifferent
LowMediumLow
Timedifferent
30-60 min2-4 h2-5 min je Item
Participantsdifferent
1-54-103-9
Formatdifferent
AsyncWorkshopWorkshop + async
Outputdifferent
ABC Classification, Focus Rules, Control ListJourney Map, Pain-point List, Opportunity BacklogRelative Estimates, Assumption Notes, Split Candidates
Tagsno overlap
PrioritizationOperationsPortfolio
JourneyServiceService design
EstimationAgileRelative sizingTeam
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Methods with strong topical overlap with the current selection, not yet in the comparison.

A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration for Affinity Estimation.
Agile
Affinity Estimation
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas