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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Three-Point Estimation.
Decision Making
Three-Point Estimation
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.A single estimate for effort, time, or risk often looks too smooth for the real uncertainty behind it. It separates options, evaluation criteria, and open risks. The result is captured as a Three-Point Estimate, Risk Range, and Assumption Notes.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumMediumLow
Timedifferent
45-90 min10-30 min je Item30-120 min
Participantsdifferent
2-51-82-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisThree-Point Estimate, Risk Range, Assumption NotesObservation Notes, Improvement Ideas
Tagsno overlap
LeanProblem solvingCoachingOperations
EstimationUncertaintyForecasting
LeanObservationProcessOperations
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