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| Criterion |  Operations A3 Problem Solving |  UX Research Personas |  Operations After-Action Review |
|---|---|---|---|
Purposedifferent | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 45-90 min | 1-3 Tage | 20-45 min |
Participantsdifferent | 2-5 | Internes Team | 3-12 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | A3 Report, Action Plan, Root Cause Analysis | Persona Profiles, Needs Summary, Scenario Notes | Lessons learned, Action items, Event summary |
Tagsno overlap | LeanProblem solvingCoachingOperations | ResearchCustomerSynthesis | LearningOperationsImprovement |
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