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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration of Spotify Model Mapping with its method-specific working model.
Team Design
Spotify Model Mapping
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list.
Complexitydifferent
MediumLowMedium
Timedifferent
45-90 min45-90 min90-180 min
Participantsdifferent
2-53-125-15
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisExpectation Map, Alignment Notes, AgreementsSpotify Model Map, Action List
Tagsno overlap
LeanProblem solvingCoachingOperations
AlignmentStakeholdersTeam
TeamOrganizationAlignmentDiagnosis
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Paper illustration of Team Topologies Interaction Modes with its method-specific working model.
Team Design
Team Topologies Interaction Modes
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk