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| Criterion | ![]() Operations A3 Problem Solving | ![]() Innovation Design Thinking | ![]() Operations MORT Analysis |
|---|---|---|---|
Purposedifferent | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. | For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. |
Complexitydifferent | Medium | High | High |
Timedifferent | 45-90 min | 1 Tag bis mehrere Wochen | Mehrere Tage bis Wochen |
Participantsdifferent | 2-5 | 4-10 | 2-6 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | A3 Report, Action Plan, Root Cause Analysis | Problem Statement, Prototype, Test Learnings | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations |
Tagsno overlap | LeanProblem solvingCoachingOperations | InnovationPrototypeResearch | Root causeSafetySystemicIncident |
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