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| Criterion |  Operations A3 Problem Solving |  Decision Making Delphi Method |  DevOps Incident Command |
|---|---|---|---|
Purposedifferent | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once. |
Complexitydifferent | Medium | High | Medium |
Timedifferent | 45-90 min | 1-4 Wochen | As needed |
Participantsdifferent | 2-5 | 6-30 Experten | 4-15 |
Formatdifferent | Workshop + async | Async | Workshop + async |
Outputdifferent | A3 Report, Action Plan, Root Cause Analysis | Expert Forecast, Consensus Range, Assumption Notes | Incident Log, Action Tracker, Stakeholder Updates |
Tagsno overlap | LeanProblem solvingCoachingOperations | ForecastingExpertsDecisionStrategy | IncidentOperationsReliability |
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