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Criterion
A structured reflection surfaces what was liked, learned, lacked, and longed for. It is a conversation format and does not validate actions automatically.
Agile
4Ls Retrospective
Paper illustration for Mad Sad Glad
Agile
Mad Sad Glad
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Purposedifferent
When a sprint should not only be assessed but also learned from, it captures experience in clear learning categories. It records what worked, what's missing, and what should run differently next time.When a team's or workshop's mood needs to become readable, it structures emotional signals with little setup. It makes strain, relief, and sources of energy tangible.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.
Complexitydifferent
LowLowMedium
Timedifferent
45–75 min30-60 min2-4 h
Participantsdifferent
Team members involved3-104-10
Formatsame
WorkshopWorkshopWorkshop
Outputdifferent
4Ls Board, Learning Themes, Improvement ActionsEmotion Board, Themes, Action ItemsJourney Map, Pain-point List, Opportunity Backlog
Tagsno overlap
RetrospectiveLearningReflectionTeam
RetrospectiveTeamReflection
JourneyServiceService design
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration for Learning Review.
Operations
Learning Review
Paper illustration for Sailboat Retrospective
Agile
Sailboat Retrospective