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switching

1 method with this tag.

Related topics
Product Discovery

Jobs to Be Done

Turns customer problems, solution ideas, and evidence into a tangible result by recruiting customers, asking for the switching story, and deriving opportunities.

Core question: What concrete job were switchers trying to get done, and which four forces led them to the current product?

Analysis methodMediumWorkshop + async
1-3 Wochen
5-12 Interviews

Run sheet · visual · session plan