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| Criterion | ![]() Decision Making Wideband Delphi | ![]() Operations Gemba Walk | ![]() Operations 5 Whys |
|---|---|---|---|
Purposedifferent | A single opinion rarely holds up for planning when the future is genuinely uncertain. It separates options, evaluation criteria, and open risks. The result is captured as an Estimate Range, Assumption Log, and Expert Consensus Notes. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | High | Low | Low |
Timedifferent | 1-4 h or multiple rounds | 30-120 min | 15-30 min |
Participantsdifferent | 4-12 Experten | 2-6 | 2-6 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | Estimate Range, Assumption Log, Expert Consensus Notes | Observation Notes, Improvement Ideas | Root cause notes, Countermeasures |
Tagsno overlap | EstimationExpertsForecasting | LeanObservationProcessOperations | Root causeIncidentLeanProblem solving |
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