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Criterion
Paper illustration for Waste Analysis.
Operations
Waste Analysis
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
For a process that keeps people busy but creates little value, the method exposes waste. It directs attention to unnecessary movement, waiting times, rework, and overdelivery.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
LowLowHigh
Timedifferent
45-120 min30-120 min2-8 h
Participantsdifferent
2-82-62-8
Formatdifferent
WorkshopWorkshopWorkshop + async
Outputdifferent
Waste Map, Prioritized Waste, Improvement BacklogObservation Notes, Improvement IdeasProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
WasteLeanProcess improvement
LeanObservationProcessOperations
Problem solvingRoot causeDecisionOperations
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A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam