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| Criterion |  UX Research User Interviews |  Operations MORT Analysis |  Operations Fault Tree Analysis |
|---|---|---|---|
Purposedifferent | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. | For a critical top event with several possible triggers, the method logically models failure paths. It makes visible which combinations of conditions can lead to damage. |
Complexitydifferent | Low | High | High |
Timedifferent | 30–60 min per interview | Mehrere Tage bis Wochen | 2-6 h |
Participantsdifferent | 1 participant per interview | 2-6 | 3-8 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Interview Notes, Themes, Insight Summary | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations | Fault Tree, Critical Paths, Cause Hypotheses, Control Actions |
Tagsno overlap | QualitativeResearchCustomerDiscovery | Root causeSafetySystemicIncident | RiskRoot causeSafety |
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