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| Criterion |  UX Research User Interviews |  Systems Thinking Leverage Points |  Operations Change Analysis |
|---|---|---|---|
Purposedifferent | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy. | For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise. |
Complexitydifferent | Low | High | Medium |
Timedifferent | 30–60 min per interview | Half day | 45-120 min |
Participantsdifferent | 1 participant per interview | 3-12 | 2-6 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Interview Notes, Themes, Insight Summary | Leverage Map, Action Strategy | Change Matrix, Cause Hypotheses, Validation Questions, Action List |
Tagsno overlap | QualitativeResearchCustomerDiscovery | Systems thinkingChangeStrategy | ChangeRoot causeTroubleshootingComparison |
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