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| Criterion |  UX Research Usability Testing |  UX Research Empathy Mapping |  Product Discovery Concierge MVP |
|---|---|---|---|
Purposedifferent | When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 1-2 h je Session | 30–60 min | 1-4 Wochen |
Participantsdifferent | Based on research question | 4-8 | 3-10 Kunden |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Usability Issues, Severity List, Recommendations | Empathy Map, Assumptions List, Research Gaps | Concierge Learnings, Service Blueprint, MVP Risks |
Tagsno overlap | ValidationUXPrototype | SynthesisQualitativeWorkshop | MVPValidationServiceDiscovery |
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