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| Criterion |  Facilitation Troika Consulting |  UX Research Customer Journey Mapping |  Facilitation Barcamp |
|---|---|---|---|
Purposedifferent | When someone needs to sort out a concrete work problem, Troika Consulting offers fast peer consulting with a tight focus. The method brings perspectives together without taking responsibility out of the person's hands. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When many people can contribute knowledge and the flow should stay open, Barcamp provides a framework for self-organized sessions. The format channels energy without defining the content too narrowly in advance. |
Complexitydifferent | Low | Medium | Medium |
Timedifferent | 30-45 min | 2-4 h | Halber Tag bis 2 Tage |
Participantsdifferent | 3-30 | 4-10 | 15-200 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Advice Notes, Next Actions, Peer Insights | Journey Map, Pain-point List, Opportunity Backlog | Session Board, Session Notes, Community Learnings |
Tagsno overlap | FacilitationCoachingLearning | JourneyServiceService design | FacilitationLarge groupLearning |
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