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| Criterion |  Facilitation Troika Consulting |  UX Design Customer Journey Canvas |  Product Discovery Product Kata |
|---|---|---|---|
Purposedifferent | When someone needs to sort out a concrete work problem, Troika Consulting offers fast peer consulting with a tight focus. The method brings perspectives together without taking responsibility out of the person's hands. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | Product Kata helps clarify customer problems, solution ideas, and evidence through a repeatable improvement routine. It captures direction, current metric, target metric, experiment notes, and learning. |
Complexitydifferent | Low | Medium | Medium |
Timedifferent | 30-45 min | 1-3 h | 1-2 Wochen je Loop |
Participantsdifferent | 3-30 | 3-10 | 3-10 |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Advice Notes, Next Actions, Peer Insights | Customer Journey Canvas, Pain Points, Experience Opportunities | Direction, Current metric, Target metric, Experiment note, Learning report |
Tagsno overlap | FacilitationCoachingLearning | JourneyCustomerService designCanvas | OutcomesDiscoveryLearningIterationCoaching |
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