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| Criterion |  Facilitation Timeline |  UX Research User Interviews |  UX Research Personas |
|---|---|---|---|
Purposedifferent | When a project, incident, or change process is only remembered in fragments, Timeline brings the sequence back into a readable form. It makes turning points, precursors, and after-effects recognizable over the course of time. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. |
Complexitydifferent | Low | Low | Medium |
Timedifferent | 30-90 min | 30–60 min per interview | 1-3 Tage |
Participantsdifferent | 2-12 | 1 participant per interview | Internes Team |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Timeline, Milestones, Insight Notes | Interview Notes, Themes, Insight Summary | Persona Profiles, Needs Summary, Scenario Notes |
Tagsno overlap | TimelineFacilitationSequence | QualitativeResearchCustomerDiscovery | ResearchCustomerSynthesis |
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