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Criterion
Paper illustration for Three-Point Estimation.
Decision Making
Three-Point Estimation
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration for PERT Estimation.
Decision Making
PERT Estimation
Purposedifferent
A single estimate for effort, time, or risk often looks too smooth for the real uncertainty behind it. It separates options, evaluation criteria, and open risks. The result is captured as a Three-Point Estimate, Risk Range, and Assumption Notes.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.On complex initiatives, a plain average tends to understate just how uncertain the outcome really is. It separates options, evaluation criteria, and open risks. The result is captured as a PERT Estimate, Expected Value, and Risk Notes.
Complexitydifferent
MediumHighMedium
Timedifferent
10-30 min je Item0.5-2 Tage15-45 min
Participantsdifferent
1-86-121-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + async
Outputdifferent
Three-Point Estimate, Risk Range, Assumption NotesService Blueprint, Fail Points, Ownership MapPERT Estimate, Expected Value, Risk Notes
Tagsno overlap
EstimationUncertaintyForecasting
Service designOperationsJourneyBlueprint
EstimationUncertaintyRisk
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Dot Estimation.
Facilitation
Dot Estimation
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis