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Criterion
Paper illustration for Three-Point Estimation.
Decision Making
Three-Point Estimation
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
A single estimate for effort, time, or risk often looks too smooth for the real uncertainty behind it. It separates options, evaluation criteria, and open risks. The result is captured as a Three-Point Estimate, Risk Range, and Assumption Notes.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
MediumHighHigh
Timedifferent
10-30 min je Item0.5-2 Tage2-8 h
Participantsdifferent
1-86-122-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + async
Outputdifferent
Three-Point Estimate, Risk Range, Assumption NotesService Blueprint, Fail Points, Ownership MapProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
EstimationUncertaintyForecasting
Service designOperationsJourneyBlueprint
Problem solvingRoot causeDecisionOperations
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas