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| Criterion |  Facilitation Team Charter |  Operations 8D Problem Solving |  Facilitation Expectation Mapping |
|---|---|---|---|
Purposedifferent | When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. |
Complexitydifferent | Medium | High | Low |
Timedifferent | 2-4 h | 1-6 Wochen | 45-90 min |
Participantsdifferent | 3-12 | 4-10 | 3-12 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Team Charter, Working Norms, Role Notes | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Expectation Map, Alignment Notes, Agreements |
Tagsno overlap | TeamAlignmentCollaboration | QualityProblem solvingRoot cause | AlignmentStakeholdersTeam |
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