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| Criterion | ![]() Operations Standard Work Analysis | ![]() Decision Making Decision Rights Mapping | ![]() Operations Gemba Walk |
|---|---|---|---|
Purposedifferent | When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude. | In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 1-3 h | 90-180 min | 30-120 min |
Participantsdifferent | 2-6 | 4-12 | 2-6 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Standard Work Sheet, Deviation List, Improved Standard, Training Needs | Decision Rights Matrix, Agreement | Observation Notes, Improvement Ideas |
Tagsno overlap | LeanProcessQuality | DecisionGovernanceAlignmentResponsibility | LeanObservationProcessOperations |
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