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Criterion
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitysame
MediumMediumMedium
Timedifferent
1-3 h1-4 Wochen45-90 min
Participantsdifferent
2-63-10 Kunden2-5
Formatdifferent
WorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Standard Work Sheet, Deviation List, Improved Standard, Training NeedsConcierge Learnings, Service Blueprint, MVP RisksA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
LeanProcessQuality
MVPValidationServiceDiscovery
LeanProblem solvingCoachingOperations
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Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of Experiment Canvas with a method-specific labelled workspace.
Product Discovery
Experiment Canvas