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| Criterion | ![]() Systems Thinking Soft Systems Methodology | ![]() Knowledge Modeling Knowledge Mapping | ![]() Operations 8D Problem Solving |
|---|---|---|---|
Purposedifferent | Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action. | Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. |
Complexitydifferent | High | Medium | High |
Timedifferent | 0.5-3 Tage | 1-3 h | 1-6 Wochen |
Participantsdifferent | 5-15 | 3-12 | 4-10 |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Rich Picture, Root Definitions, Conceptual Models, Change Agenda | Knowledge Map, Critical Knowledge Areas, Transfer Plan | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan |
Tagsno overlap | Soft systemsComplexitySensemakingSystems thinking | KnowledgeMappingRisk | QualityProblem solvingRoot cause |
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