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| Criterion |  Systems Thinking Soft Systems Methodology |  UX Research Affinity Diagramming |  UX Research Empathy Mapping |
|---|---|---|---|
Purposedifferent | Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. |
Complexitydifferent | High | Low | Low |
Timedifferent | 0.5-3 Tage | 45–90 min | 30–60 min |
Participantsdifferent | 5-15 | 3-10 | 4-8 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Rich Picture, Root Definitions, Conceptual Models, Change Agenda | Theme clusters, Insight statements, Opportunity areas | Empathy Map, Assumptions List, Research Gaps |
Tagsno overlap | Soft systemsComplexitySensemakingSystems thinking | SynthesisQualitativeRoot cause | SynthesisQualitativeWorkshop |
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