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| Criterion |  Facilitation Six Thinking Hats |  DevOps Incident Command |  Operations 5 Whys |
|---|---|---|---|
Purposedifferent | When a topic gets stuck too quickly in the same thinking mode, Six Thinking Hats deliberately separates the perspectives. This means facts, risks, creativity, and emotional signals get worked through one after another instead of mixed together. | During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 45-90 min | As needed | 15-30 min |
Participantsdifferent | 4-12 | 4-15 | 2-6 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Perspective Notes, Decision Inputs, Action Items | Incident Log, Action Tracker, Stakeholder Updates | Root cause notes, Countermeasures |
Tagsno overlap | FacilitationOptionsDecision | IncidentOperationsReliability | Root causeIncidentLeanProblem solving |
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