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| Criterion |  Delivery Shape Up |  UX Design Customer Journey Canvas |
|---|---|---|
Purposedifferent | Shape Up helps clarify scope, sequence, and delivery flow. It makes work boundaries and decisions explicit and captures results as pitches, bet-table decisions, and hill charts. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. |
Complexitysame | Medium | Medium |
Timedifferent | 6 Wochen Cycle + 2 Wochen Cool-Down | 1-3 h |
Participantsdifferent | 2-4 pro Pitch | 3-10 |
Formatdifferent | Workshop + async | Workshop |
Outputdifferent | Pitches, Bet-table decisions, Hill charts, Cooldown outcomes | Customer Journey Canvas, Pain Points, Experience Opportunities |
Tagsno overlap | PlanningDeliveryAutonomy | JourneyCustomerService designCanvas |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
