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Criterion
Paper illustration of Shape Up with its method-specific working model.
Delivery
Shape Up
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Purposedifferent
Shape Up helps clarify scope, sequence, and delivery flow. It makes work boundaries and decisions explicit and captures results as pitches, bet-table decisions, and hill charts.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.
Complexitysame
MediumMediumMedium
Timedifferent
6 Wochen Cycle + 2 Wochen Cool-Down1-4 Wochen1-3 h
Participantsdifferent
2-4 pro Pitch3-10 Kunden3-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Pitches, Bet-table decisions, Hill charts, Cooldown outcomesConcierge Learnings, Service Blueprint, MVP RisksCustomer Journey Canvas, Pain Points, Experience Opportunities
Tagsno overlap
PlanningDeliveryAutonomy
MVPValidationServiceDiscovery
JourneyCustomerService designCanvas
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration of a horizontal story map with an activity backbone, task cards below it and a cross-map release line.
Product Discovery
User Story Mapping
Paper illustration for Communication Plan
Delivery
Communication Plan
Paper illustration of Dual Track Agile with its method-specific working model.
Product Discovery
Dual-Track Agile