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| Criterion |  UX Design Service Blueprinting |  Business Strategy Three Horizons |  Business Strategy Business Model Canvas |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | Three Horizons helps clarify strategic options across different timeframes. It compares strengths, risks, market logic, and investment choices, and captures the result as a horizon map, portfolio view, and initiatives per horizon. | The Business Model Canvas condenses a business model to its key building blocks and assumptions. It makes variants quickly comparable and reveals gaps before validation or implementation begins. |
Complexitydifferent | High | Medium | Medium |
Timedifferent | 0.5-2 Tage | Halbtags-Workshop, dann iterativ | 1-2 h |
Participantsdifferent | 6-12 | 3-12 | 2-8 |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Horizon map, Portfolio view, Initiatives per horizon, Resource plan | Business Model Canvas, Assumption List, Business Hypotheses |
Tagsno overlap | Service designOperationsJourneyBlueprint | StrategyInnovationPortfolioForesight | Business modelStrategyValueInnovation |
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