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| Criterion |  UX Design Service Blueprinting |  Agile Ideal Days |
|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When effort needs to be thought of as real working time, it offers a simple common denominator for comparison. It sorts work by value, risk, and delivery ability. The result is captured as Ideal Day Estimates, Assumption Notes, and Capacity Caveats. |
Complexitydifferent | High | Low |
Timedifferent | 0.5-2 Tage | 15-60 min |
Participantsdifferent | 6-12 | 2-9 |
Formatdifferent | Workshop | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Ideal Day Estimates, Assumption Notes, Capacity Caveats |
Tagsno overlap | Service designOperationsJourneyBlueprint | EstimationEffortAgile |
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