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| Criterion |  UX Design Service Blueprinting |  Knowledge Modeling Event Modeling |  Innovation Starbursting |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | Event Modeling connects business workflows with commands, events, and views into one coherent mental model. It helps design behavior, UI, and technical slices from the same underlying logic. | Helps clarify ideas, open questions, and testable next steps in concrete terms. It opens the thinking space, collects ideas, and leads to testable options. The result is captured as a star-shaped question map, question list, and assumption list. |
Complexitydifferent | High | Medium | Low |
Timedifferent | 0.5-2 Tage | 2-6 h | 30-60 min |
Participantsdifferent | 6-12 | 2-8 | 3-10 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Event Model, UI Flow, Commands, Read Models | Star-Shaped Question Map, Question List, Assumption List |
Tagsno overlap | Service designOperationsJourneyBlueprint | EventsBlueprintDomain-Driven DesignBehavior | BrainstormingIdeationWorkshopDiscovery |
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