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| Criterion |  UX Design Service Blueprinting |  Innovation Design Charrette |
|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | In a tightly timed design process with many participants, the method pools several lines of thinking in a short time. It brings parallel design energy without letting the discussion tip into endless coordination. This quickly produces solid directions for architecture or space. |
Complexitydifferent | High | Medium |
Timedifferent | 0.5-2 Tage | Halber Tag bis mehrere Tage |
Participantsdifferent | 6-12 | 10-50 |
Formatsame | Workshop | Workshop |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Sketches and Concepts, Consolidated Solution Sketch, Prioritized Direction |
Tagsno overlap | Service designOperationsJourneyBlueprint | BrainstormingWorkshopCollaborationIdeation |
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