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| Criterion | ![]() UX Design Service Blueprinting | ![]() Business Strategy Ansoff Matrix | ![]() Business Strategy VRIO Framework |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | The Ansoff Matrix organizes growth options by market and product relation. It helps weigh expansion, diversification, and adaptation cleanly against each other. | The VRIO Framework rates resources and capabilities on whether they are Valuable, Rare, Inimitable, and Organized. It compares strengths, risks, market logic, and courses of action. The result is captured as a VRIO table and strategic actions. |
Complexitydifferent | High | Low | Medium |
Timedifferent | 0.5-2 Tage | 45-90 min | 90-180 min |
Participantsdifferent | 6-12 | 2-8 | 3-6 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Ansoff Matrix, Growth Options, Risk Notes | VRIO Table, Strategic Actions |
Tagsno overlap | Service designOperationsJourneyBlueprint | GrowthStrategyMarketPortfolio | StrategyDiagnosisBusiness modelCapability |
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