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| Criterion |  Operations RACI Matrix |  Operations Process Mapping |  Knowledge Modeling Domain Storytelling |
|---|---|---|---|
Purposedifferent | With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | Domain Storytelling translates domain knowledge into a shared narrative of actors, objects, and workflows. It is especially useful when language, rules, and process understanding must be tightly connected. |
Complexitydifferent | Low | Medium | Low |
Timedifferent | 45-90 min | 1-3 h | 1-2 h |
Participantsdifferent | 2-8 | 3-10 | 2-8 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | RACI Matrix, Responsibility Map, Decision Notes | Process Map, Handoff List, Improvement Backlog | Domain Story, Glossary Notes, Process Narrative |
Tagsno overlap | RolesResponsibilityGovernanceOperations | ProcessOperationsImprovement | KnowledgeDomain-Driven DesignProcess |
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