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| Criterion | ![]() Operations RACI Matrix | ![]() Operations Gemba Walk | ![]() Operations Kaizen Event |
|---|---|---|---|
Purposedifferent | With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments. |
Complexitydifferent | Low | Low | Medium |
Timedifferent | 45-90 min | 30-120 min | 0.5-5 Tage |
Participantsdifferent | 2-8 | 2-6 | 4-10 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | RACI Matrix, Responsibility Map, Decision Notes | Observation Notes, Improvement Ideas | Kaizen Charter, Waste List, Improvement Experiments, Standard Work Update |
Tags1 shared | RolesResponsibilityGovernanceOperations | LeanObservationProcessOperations | LeanContinuous improvementOperations |
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