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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Troika Consulting.
Facilitation
Troika Consulting
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When someone needs to sort out a concrete work problem, Troika Consulting offers fast peer consulting with a tight focus. The method brings perspectives together without taking responsibility out of the person's hands.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumLowLow
Timedifferent
1-3 h30-45 min30-120 min
Participantsdifferent
3-103-302-6
Formatsame
WorkshopWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogAdvice Notes, Next Actions, Peer InsightsObservation Notes, Improvement Ideas
Tagsno overlap
ProcessOperationsImprovement
FacilitationCoachingLearning
LeanObservationProcessOperations
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Methods with strong topical overlap with the current selection, not yet in the comparison.

A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration for Kaizen Event.
Operations
Kaizen Event