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| Criterion |  Operations Process Mapping |  UX Research Tree Testing |  Operations After-Action Review |
|---|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 1-3 h | 1-2 Tage | 20-45 min |
Participantsdifferent | 3-10 | Based on research question | 3-12 |
Formatdifferent | Workshop | Async | Workshop + async |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Findability Metrics, Path Analysis, Revised IA | Lessons learned, Action items, Event summary |
Tagsno overlap | ProcessOperationsImprovement | Information architectureNavigationFindability | LearningOperationsImprovement |
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