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| Criterion | ![]() Operations Process Mapping | ![]() Team Design Team Cognitive Load Assessment |
|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When a team juggles too many domains, systems, or handoffs, it measures mental overload as an organizational problem. It clarifies responsibility, interaction, and load between teams. The result is captured as a cognitive-load profile and action list. |
Complexitysame | Medium | Medium |
Timedifferent | 1-3 h | 60-90 min |
Participantsdifferent | 3-10 | 3-12 |
Formatdifferent | Workshop | Workshop + async |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Cognitive Load Profile, Action List |
Tags1 shared | ProcessOperationsImprovement | TeamComplexityImprovementDiagnosis |
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