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| Criterion |  Operations Process Mapping |  UX Research Surveys |  Innovation Design Thinking |
|---|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal. | For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service. |
Complexitydifferent | Medium | Medium | High |
Timedifferent | 1-3 h | 3-14 Tage | 1 Tag bis mehrere Wochen |
Participantsdifferent | 3-10 | 50+ | 4-10 |
Formatdifferent | Workshop | Async | Workshop |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Survey Results, Charts, Segment Insights | Problem Statement, Prototype, Test Learnings |
Tagsno overlap | ProcessOperationsImprovement | QuantitativeResearchValidation | InnovationPrototypeResearch |
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