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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Responsibility Poker.
Facilitation
Responsibility Poker
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When it stays unclear who carries responsibility and who only contributes, Responsibility Poker makes the distribution of responsibility explicit. It sharpens the boundaries between weighing in, deciding, and bearing consequences.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumLowLow
Timedifferent
1-3 h45-90 min15-30 min
Participantsdifferent
3-103-102-6
Formatsame
WorkshopWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogResponsibility Map, Role Agreements, Open QuestionsRoot cause notes, Countermeasures
Tagsno overlap
ProcessOperationsImprovement
RolesResponsibilityTeamFacilitation
Root causeIncidentLeanProblem solving
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Methods with strong topical overlap with the current selection, not yet in the comparison.

A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix