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| Criterion |  Operations Process Mapping |  Knowledge Modeling Peer Instruction |
|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | Peer Instruction uses group thinking to clarify difficult terms or concepts faster. The method combines individual reflection with social correction and shared precision. |
Complexitysame | Medium | Medium |
Timedifferent | 1-3 h | 10-20 min je Frage |
Participantsdifferent | 3-10 | 6-50 |
Formatsame | Workshop | Workshop |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Concept Questions, Vote Results, Learning Notes |
Tagsno overlap | ProcessOperationsImprovement | LearningDialogueFacilitation |
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